Intradiem U offers a variety of flexible training options to educate your team, helping them to maximize the many benefits of Intraday Automation solutions and stay up to date on new information, products and services.
Customer Training
Intradiem provides self-study offerings (eLearning) on a variety of topics including navigating the agent and manager consoles, using filters, user management & permission profiles, sending & viewing messages, creating tasks & task bundles, uploading content, assignments, assignment rules, rules, reports and monitoring tools.
Additional Resources
WebHelp — searchable, easy-to-use online documentation. It's a vital self- service tool used to inform customers about updates and information on Intradiem’s solutions, processes and services [Click the link to register or gain access].
Customer Sandbox – the ultimate playground. This is where customers can practice and test the solution's various functions and features without fear of impacting their production environment [Contact training@intradiem.com to gain access].
Supplemental Training (fee-based)
Face-to-face instructor-led custom designed private classes at your offices or via virtual instructor-led (vILT) just for your team.
Private Q&A Webinar — Virtual customer-driven training in the form of Q&A regarding solution functionality.
Customized videos, job aides, and/or eLearning courses for your organization.
